AeronPay is a Utility Bill Payment and Secure Financial Service Provider catering to Indian retailers and customers. We offer reliable and secure solutions for your financial transactions and bill payments.

In case of a recharge failure, the funds will be automatically credited back to your source account. If you face any issues, feel free to contact our support team.

Prepaid Recharge:
1. Login to the AeronPay app.
2. Go to the "Prepaid" section.
3. Enter your prepaid mobile number, select the operator, choose the recharge plan, and confirm the payment.

Postpaid Bill Payment:
1. Login to the AeronPay app.
2. Go to the "Postpaid" section.
3. Enter your postpaid mobile number, select the operator, input the bill amount, and authorize the payment.

You can pay bills for Airtel, BSNL, and MTNL landlines through AeronPay:
1. Visit the "Landline" section in the AeronPay app.
2. Select your operator.
3. Enter your landline number.
4. Fetch the bill, input the amount, and complete the payment.

Recharge failures might occur due to issues at the operator's end. Please try again after some time. If your number is ported, ensure you select the correct operator and circle manually.

1. Enter your Registered Mobile Number (RMN) on the login page.
2. Click "Forgot Password."
3. Submit your request.
4. You'll receive an OTP on your RMN.
5. Use the OTP to reset your password.

Check that the details you entered are correct. If the problem persists, it might be due to an issue with the operator. Please retry after some time.

Once a recharge request is processed, it cannot be reversed by AeronPay. Please contact your operator with the Operator Reference Number (ORN) for assistance. You can find the ORN in your transaction history under "Orders." We recommend double-checking details before completing any transaction.

No, you cannot use one account on two different devices simultaneously.

Credit Card Bill Payments are settled only on bank working days:

- Monday to Friday: 00:00 to 23:59:59
- Saturday: 00:00 to 17:00
- Sunday and 2nd/4th Saturdays or bank holidays: Payments are scheduled for the next working day.

1. Open the AeronPay app.
2. Navigate to "My Account" in the left-hand menu.
3. Click "Update KYC" and select "Minimum KYC."
4. Provide required details (e.g., Voter ID, Driving License, or PAN Card).
5. Once verified, you'll receive a confirmation notification.

1. Open the AeronPay app.
2. Go to "My Account" and select "Update KYC."
3. Choose the "Maximum KYC" option and upload your Aadhaar card.
4. Verify using Aadhaar OTP.
5. Once approved, you'll receive a confirmation notification.

Financial services are accessible only for users who have completed Maximum KYC. If your Maximum KYC is not updated, complete it in the AeronPay app. For assistance, contact support at support@aeronpay.in.

As a service provider, we charge fees to maintain and improve our services. Note that AeronPay does not operate as a payment gateway.

For any issues or inquiries, reach out to us at support@aeronpay.in. Our support team is always ready to assist you.